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Prior to creating a new account please review the following details.


  • If you have already created an account, do not create another one. Duplicate accounts will be deleted.
  • It may take a few minutes for the system to deliver a confirmation of your username and password. They will be sent in two separate emails.
  • If you do not receive the email within a timely manner please be sure to check your "SPAM" folder.
  • If after a reasonable amount of time you have not received notification of your username/password contact the FOIA Office at (202) 708-3866.
  • Once account is created and you wish to update your profile details, sign into the system and click on the "My Account".
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U.S. Department of Housing and Urban Development | 451 7th Street S.W., Washington, DC 20410  |  Telephone: (202) 708-1112     TTY: (202) 708-1455

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